Guest Information

Welcome to Anchorage Hampton

We are delighted to have you stay with us at Anchorage. We hope our accommodation offers everything you need and more to have a great stay. Our complex is located directly behind Hampton Street where you will find an array of cafes, bars, restaurants and unique retail stores.

All guests are treated to fully equipped apartments, including complete kitchen, european laundry, complimentary car parking.

Please do not hesitate to let our reception team know if we can assist in any way to make your stay more enjoyable.

We wish you a fun filled and enjoyable stay here at Anchorage Hampton.

Let us know your thoughts

We love to hear feedback!

On departure, you will receive an email from Saltwater Properties. If you have a spare few minutes, we would really appreciate you taking the time to answer our short questions and providing good/constructive feedback. The only way we can improve is to know what you want/need when staying with us - Thanks!

Again, thank you for choosing to stay with us and we look forward to seeing you again soon.

Check in time is 2.00pm. Check out time is 10.00am.

When it comes time for you to depart, we kindly ask you to leave your room key on the kitchen bench and lock the door on your way out. You can exit the building without your key.

If you have a car parked, you will need to head down to your designated parking basement and exit through the car lift. When your car has exited the building outside beside the fire extinguisher, mounted on the wall, you will see the key drop box marked with place ‘keys here’ - please put your apartment keys in there so we can collect them.

Please inform Guest Reception if you are scheduled for an early departure or should you require assistance with your luggage. Advance notice is appreciated. Please note that late check out requests cannot be guaranteed and should always be confirmed the day prior to departure.

Please refer to Guest Reception for the current Late Check Out Fee schedule.

All guests have the right to a peaceful and enjoyable stay. Any guest found disrupting other guests within our property, engaging in acts of vandalism, property damage, dangerous, antisocial, unruly and/or illegal behaviour, Or any guests breaching Terms & Conditions will be terminated from Anchorage Hampton. NO refund will be given for shortened lengths of stay.The guest will be liable for payment of all costs associated with repair or replacement of any items or damage within the apartment or common areas.

Adults are responsible for their children and their actions at all times. As Anchorage Hampton has a mix of owner occupiers and short stay guests, we kindly ask that you be mindful of noise after 9pm each night so that all guests/residents can have a pleasant evening! If someone else in the building is being disruptive, please contact us on 03 9487 7497 at any time (our night team is on call)so we can attend to the issue. We have zero tolerance with parties, if the manager is called, you may be evicted at any time and the security bond will be retained.

Our rubbish bins are located on the ground floor. When you exit the elevator on ground and turn to your left you will find the door labelled “Bin Room” you will require your fob on your apartment keys to access through to the doorway. There are both general waste and recycling bins.

Smoking is strictly prohibited in the apartments, please use balconies for smoking with the sliding door closed to the apartment & utilise the ashtrays provided. If smoking is evident in your apartment, a minimum $200 fee will be charged.

For any after-hours related issues please call the office number 03 9487 7497 selecting option 8 which will get diverted to our after-hours service to who will contact our night manager.

If you are facing an EMERGENCY dial 000.

Anchorage Hampton is a self check-in hotel, however, our reception which is located at District South Yarra is open from 8:00 am - 8:00 pm.

Please contact Reception if you would like assistance with any special requests.

Wireless unlimited internet is available for ALL devices. The service provided is complimentary.

A complimentary mid-stay service clean and linen change is provided for stays of 7 nights or more.

This service encompasses a full linen change with beds made, fresh towels, the resupply of toiletries and removal of rubbish. Should you require such a service or any additional housekeeping, this can be organised through Reception for an additional fee. See our housekeeping page for pricelist.

Housekeeping

If you encounter any faulty equipment during your stay we would appreciate you advising Reception. This would allow us to rectify the problem promptly thereby avoiding disappointing other guests. If for some reason you are dissatisfied about equipment or services within the apartment please do not hesitate to inform us. This feedback allows us to constantly improve our services.

If you feel like eating in, download the Uber eats, Foodora or Deliveroo apps and you can have pretty much any restaurant deliver their food to your door. This is a great service.

Brown Cow Cafe + Bar, 382 Hampton Street, Hampton 03 9521 0547

Brown Cow is the iconic bayside cafe and bar of Hampton. Enjoy either a coffee or an afternoon drink in a relaxed setting.

Fazio’s Pizzeria e Grill, 462 Hampton Street, Hampton 03 9598 9396

The small dining room with its open kitchen, allows you to see all the action, treads a fine line between home-style cooking and a touch of modern cooking techniques. This is the perfect italian restaurant.

Roti Boti, 513 Hampton Street, Hampton 03 9598 5511

Offers the finest indian dining experience. The chefs go the extra mile and take you on a culinary voyage when you dine here.

Pelagos Greek Tavern, 265 Hampton Street, Hampton 03 9598 3332

This Greek tavern has been here for years and delivers delicious, authentic, and fresh greek cuisine inspired by recipes shrouded in family secrets.

Hampton Wine Co, 444 Hampton Street, Hampton 03 9598 8212

An intimate Melbourne wine bar serving boutique and premium wines and expertly executed small plates.

Fan’s Kitchen, 417 Hampton Street, Hampton 03 9598 5948

Hampton’s Asian Fusion Restaurant and Bar, serving up traditional chinese cuisine with a twist whilst immersing yourself within its unique decor and large centre bar.

We offer complimentary parking at the property however due to the car lift and stacker within the building parking must be pre-arranged. Unfortunately, all cars do not fit into our car stacker system. Your apartment key will not operate the car stacker unless you have pre-reserved parking. If you have reserved a car park with us, you will receive your car park instructions on arrival. We have height, weight and length restrictions, so please ensure that you provide the exact make and model of your vehicle to reception so we can allocate a park accordingly. Unfortunately, vehicles with tow balls or bull bars are strictly not allowed. Any damage caused to the stacker by a guest, will be charged accordingly.

If your vehicle does not fit our stacker, there is alternative parking nearby! You can find non-permitted parking around our street, however, please ensure you read the restriction signs.Whilst we have no issues with car security, we do suggest that you put away anything that may be of interest to someone else.